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Terms & Conditions

Pen Classic is not an official dealer nor in any way affiliated with the manufacturer listed on our site. We are independent dealers who source the writing instruments directly from our network of authorized dealer and importers.


All new writing instruments purchased from Pen Classic are guaranteed to be original genuine articles. Our products are sourced from authorized members of the distribution channel and each of these new products comes with original box, paper, and international warranty card.


All new writing instruments that come with international warranty card are endorsed by an authorized dealer with open date unless otherwise stated. Warranty can be obtained internationally from any authorized service dealer.


Items are sold as is on a first come first serve basis.


We offer three (3) days return option if items are found not to match our product descriptions. Item(s) return must be in the same identical condition when it was received. Full refund will be credited within 48 hours once we are satisfied with inspection of the item(s). Shipping charges will not be refundable. Please inform us prior to sending the item for refund.

Items that have been opened and tampered which cause the warranty to become null and void are neither returnable nor refundable.

We do not accept return on basis that you find that the product is not to your liking as we provide all possible information on the product.


All orders are ship within 3 working days upon receipt of certified funds. For orders that fall on non-working days, the items will be dispatch on the next working day. Shipment costs vary according to destination and cost of purchase. Please call or E-Mail for shipping prices.


A nominal rate for insurance and handling depending on the value of items will be charged to the buyer. This is optional and is at buyer's own risk. Any insured item that is lost will be refunded after investigation has been completed by the insurance company.